Key Requirements

- 3 to 4 years of experience in IT operations, preferably within the hospitality/hotel industry.
- Robust understanding of hotel IT infrastructure and day-to-day technology support.
- Hands-on experience with hotel software applications and IDS systems.
- Exposure to Hotelogix PMS will be an added advantage.
- Ability to manage and support multiple hotel locations.
- Willingness to travel frequently across properties as required.
- Good knowledge of networking, hardware troubleshooting, Wi-Fi management, CCTV systems, biometric devices, and user support.
- Experience in vendor coordination and IT asset management.
- Strong problem-solving, communication, and stakeholder management skills.

Key Responsibilities

- Provide IT support across multiple hotel properties.
- Ensure smooth functioning of PMS, POS, IDS, and other hotel operational systems.
- Manage hardware, software, network, internet, CCTV,



and biometric systems.
- Coordinate with vendors for IT-related installations, maintenance, and troubleshooting.
- Monitor system performance and ensure minimal downtime.
- Support onboarding/offboarding activities, user account management, and access controls.
- Maintain IT inventory, licenses, and documentation.
- Ensure compliance with organizational IT policies and security standards.

Preferred Candidate Profile

- Hospitality industry experience is mandatory.
- Self-driven, proactive, and capable of handling multiple assignments independently.
- Comfortable traveling to different hotel locations and supporting property teams.

Skills: communication,ids,pms,hotelogix,management,software,asset management

📌 Sr IT Executive (Chennai)
🏢 Grand Continent Hotels
📍 Chennai