Position Description: Specialist System Engineer - Oracle SBCCompany Profile At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed.

We have the global resources, expertise, stability, and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development.

Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: Specialist System Engineer - Oracle SBC

- Position: Specialist System Engineer - Oracle SBC
- Experience: 5-7 Years
- Category: Infrastructure /Cloud
- Location: Bangalore
- Position ID: J0826-1016
- Employment Type: Full-time

Position DescriptionSpecialist System Engineer Oracle SBCMissions This profile will be part of Video Conferencing & Communication Services [VCS] part of UCS [Unified Communication services] BL. He/She will be working primarily on Telephony infrastructure managing Oracle ECB, SBC, and other integrations to it.



Job role is to support global infrastructure 24x7 and be on call over the weekends.

Apart from managing the infrastructure, he/she will be working on global project deliverables, new site commission/decommissions.

Profile

- Very good understanding of Oracle SBC, ECB, and administration experience on Voice protocols.
- Troubleshooting skills on Oracle SBC/ECB.
- Basic knowledge of Network and Security platform.
- Strong experience on IP telephony and its monitoring tools.
- Work experience on Configuration of Oracle SBC/ECB, Wireshark tool, Oracle EOM.
- Protocol Knowledge: SIP, RTP, TDM, ISDN, UDP, TCP, TLS, SNMP, Radius, LDAP, DHCP, DNS, and HTTPS.
- Expert troubleshooting techniques in networking down to packet-level analysis.
- Positive understanding of SIP RFC 3261.
- DHCP, DNS, Wins, Active Directory knowledge is a must.
- Strong analytical and troubleshooting skills.
- Proven ability to operate effectively within a high governance banking environment.
- Candidate must perform consistently with strict adherence to all internal standards for incident management, change management, and problem management.
- Ability to maintain an appropriate level of communication on projects/tasks with peers.
- Good business understanding and attention to detail; must be able to adapt to agile way of work.
- Ability to promote cooperation and recognition of contributions to collective efforts.
- Should be flexible to work in shifts.

Locations

- Specialist System Engineer - Oracle SBC
- Category: Infrastructure/Cloud
- Main location: India, Karnataka, Bangalore
- Position ID: J0826-1016
- Employment Type: Full Time

📌 Specialist System Engineer - Oracle SBC (India)
🏢 Cgi Group
📍 India