ServiceNow Assist + Agentic AI (India)

ServiceNow Assist + Agentic AI (India)

28 Sep
|
GC Technologies
|
India

28 Sep

GC Technologies

India

Client: MNC

Payroll: VARITE INDIA PVT LTD

Note: Moved to direct payroll after 3-6 months, subject to BGV report Clearance.

Note: You can share the updated cv and UAN History or one payslip of the latest two years of exp to process the profile without any delay( Mail : [email protected]).

( Verification of the UAN History or one payslip is to avoid fake profiles)

Requirement: ServiceNow Assist + Agentic AI

Exp: 5+ Years

Location: Bangalore, Chennai, Hyderabad (WFO)

Max NP: Serving within 30days

– ServiceNow Now Assist & Agentic AI Developer (5–7 Years)

Technical Responsibilities

- Create AI-powered workflows using Flow Designer and Integration Hub.
- Develop custom ServiceNow applications and reusable AI components.
- Develop REST and SOAP API integrations.
- Configure enterprise knowledge repositories for Retrieval-Augmented Generation (RAG).
- Build intelligent agent workflows utilizing enterprise data sources.
- Implement AI governance, monitoring, and performance controls.
- Support deployment, testing, and optimization of AI-enabled ServiceNow solutions.

________________________________________

Required Technical Skills

ServiceNow Platform

- ServiceNow Development
- Flow Designer
- Integration Hub
- Service Catalog
- Employee Center
- Service Portal
- CMDB
- Discovery
- Service Mapping
- Event Management
- Virtual Agent
- Performance Analytics

AI & Now Assist
- ServiceNow Now Assist
- AI Search
- GenAI Controller
- Prompt Configuration
- Knowledge Grounding




- AI-powered Summarization
- Content Generation
- Conversational AI

Agentic AI

- AI Agent Studio
- Agent Orchestrator
- AI Agents Development
- Multi-Agent Workflows
- Autonomous Workflow Execution
- Agent Governance
- Human-in-the-Loop Design
- Task Orchestration

Generative AI

- Large Language Models (LLMs)
- Prompt Engineering
- Retrieval-Augmented Generation (RAG)
- Semantic Search
- Vector Search Concepts
- AI Evaluation and Testing

Development Skills

- JavaScript
- Glide APIs
- Script Includes
- Business Rules
- Client Scripts
- UI Policies
- REST APIs
- JSON
- Python (Preferred)

Integration Skills

- Azure OpenAI
- Enterprise Application
- Microsoft Teams
- SharePoint
- Entra ID
- Integration Hub Spokes
- Webhooks
- OAuth Authentication

________________________________________

Preferred Experience

- Experience implementing Now Assist in enterprise environments.
- Experience developing AI-powered IT Operations solutions.
- Hands-on experience with ServiceNow ITOM and AIOps implementations.
- Experience building autonomous remediation workflows.
- Experience integrating ServiceNow with Azure OpenAI or other enterprise LLM platforms.
- Experience working on GenAI and Agentic AI transformation initiatives.

________________________________________

Certifications (Preferred)

- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist
- ServiceNow Micro-Certification – Now Assist

📌 ServiceNow Assist + Agentic AI (India)
🏢 GC Technologies
📍 India

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