- Overall 3 – 6 year’s Experience in Server Management Administration.

- Experience in Server (physical/VM) installation, maintenance & decommissioning
- profound Linux OS operations experience

- Capability to operate on at least one cloud technology such as Azure, GCP, or AWS.

- Knowledge in SUSE Pacemaker cluster.

Troubleshooting

Pacemaker cluster issues.

- Awareness about ITIL best practices for incident, change, problem management.

- DNS Configuration, Configuration of DNS for forward lookup and reverse lookup zones.

- Configure and Admistration of SAMBA/AUTOFS/CIFS/FTP/Users/Permissions.

- Install/upgrade/patch SUSE linux servers

- Able to provide knowledge transfer from certain technology areas towards 2nd level technical support

- Proficiency in written and spoken English.

- Proven ability to transfer knowledge and stay aware of current trends and technical advancements

- Need to be a team player

- Bachelor or Master degree

- Willingness to travel

- Able to link the business wish to an IT solution

- Passionate about SAP, ready to learn and grow

- Business Travel: Project specific travelling is mandatory for all the SAP Consultants.

Roles & Responsibilities:

- Deliver 3rd level technical support in compliance with customer SLAs

- Work with customer on suggesting best solutions for automating any repetitive task.

- Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes





- Help L2 members in-case of any upgrade/patch activity run into errors.

- Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks

- Managing patches through zypper and addressing problems related to patching

- Proficient in LVM management, including the extension and resizing of LVM, and possessing a solid understanding of LVM maintenance commands.

- Capability to resolve GRUB-related issues and address problems with GRUB configuration.

- Root Cause Analysis for customer incidents

- Service/Task documentation, testing, quality management and knowledge transfer

- Assist 2nd level technical support in complex tasks

- Willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project.

Send resume to : [email protected]

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