- Receive customers and understand their vehicle complaints and service requirements.

- Prepare accurate Job Cards based on customer complaints.

- Conduct preliminary vehicle inspection and identify required repairs/services.

- Explain the repair requirements, estimated cost and delivery time to customers.

- Coordinate with Technicians, Workshop Supervisors and Spare Parts teams for timely vehicle repair.

- Monitor the vehicle repair progress and provide regular updates to customers.

- Prepare and explain service estimates and additional repair approvals.

- Ensure all repairs are completed according to OEM/Eicher service standards.

- Conduct final vehicle inspection and quality checks before delivery.

- Coordinate vehicle delivery and customer handover after completion of service.

- Follow up with customers for service feedback and customer satisfaction.

- Handle customer complaints professionally and coordinate for quick resolution.

- Promote periodic maintenance, value-added services and genuine spare parts.





- Maintain proper records of job cards, estimates, invoices and customer interactions.

- Achieve assigned service revenue, customer retention and workshop performance targets.

- Follow workshop safety, 5S and company procedures.

Eligibility

- Qualification: ITI / Diploma / Degree – Automobile / Mechanical preferred.

- Experience: 1–3 years in Automobile Service Advisor / Workshop operations preferred.

- Freshers with good communication and technical knowledge can also be considered.

- Knowledge of commercial vehicles will be an added advantage.

- Valuable customer-handling and communication skills required.

- Basic computer knowledge required.

Pay: ₹15,000.00 - ₹50,000.00 per month

Benefits

- Cell phone reimbursement

- Flexible schedule

- Health insurance

- Leave encashment

- Life insurance

- Paid sick time

- Provident Fund

Work Location: In person

📌 Service Advisor (Coimbatore)
🏢 Anaamalais Agencies Stadium
📍 Coimbatore