Job Title: Senior Patient Care Coordinator

Company Name: Manipal Hospitals

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We are seeking a dedicated and compassionate Senior Patient Care Coordinator to join our team at Manipal Hospitals. In this role, you will be responsible for managing the patient experience from admission to discharge, ensuring that patients receive high-quality care throughout their journey. You will serve as a liaison between patients, their families, and the medical team, facilitating effective communication and coordination of services.

Key Responsibilities:

- Oversee patient admissions and coordinate care plans with healthcare providers
- Act as the primary point of contact for patients and their families, addressing inquiries and concerns
- Educate patients about their treatments, procedures, and care plans
- Collaborate with multidisciplinary teams to ensure comprehensive patient care
- Monitor patient flow and assist in scheduling appointments and procedures
- Maintain accurate and up-to-date patient records and documentation
- Implement quality improvement initiatives to enhance patient satisfaction




- Provide support to junior staff and assist in training new team members

Skills and Qualifications:

- Bachelor's degree in healthcare administration, nursing, or a related field
- Proven experience in patient care coordination or a similar role
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to work collaboratively in a fast-paced workplace
- Proficiency with electronic health records (EHR) and healthcare software
- Knowledge of healthcare regulations and patient privacy laws

Tools Required:

- Electronic Health Record (EHR) systems
- Patient management software
- Communication tools such as email and telephony systems
- Data analysis tools for tracking patient satisfaction and outcomes
- Microsoft Office Suite for reporting and documentation

If you are passionate about improving patient care and have the necessary skills and experience, we encourage you to apply for this exciting opportunity at Manipal Hospitals.

📌 Senior Patient Care Coordinator (Bengaluru)
🏢 Manipal Hospitals
📍 Bengaluru