Hiring - Customer Service Executive (US Shift)

Location - Borivali, Mumbai

Workinh Hours - 7:00pm to 4:00am

5 Days Working (Saturday & Sunday off)

Roles and Responsibilities :

- Ability to generate sales through effective clienteling.
- Maintain continuous and effective communication with client through sales cycle.
- Use extensive diamond and bespoke product knowledge for Customer Service.
- Oversee all facets of sales transactions.
- Identify client needs
- Making Cold Calling to existing and new customer to understand their needs
- Organize all customer information in our CRM
- Keeps management informed by submitting activity and results reports, such as daily call organized.

Job Requirements :

- Skilled selling skills and exceptional interpersonal skills - understand fundamentals of how to sell and adapts style depending on the client’s requirement.
- Strong verbal communication skills along with active listening
- Familiarity with computers, especially CRM systems and excel
- Ability to multi-task, set priorities and manage time effectively
- Ability to continuously adapt as the business evolves and grows
- Team player
- British accent preferred.

#Interested applicants share CV's to [email protected]

📌 Sales Representative (Mumbai)
🏢 KGK Group
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