28 Sep
|
Gulmohar Lane
|
New Delhi
28 Sep
Gulmohar Lane
New Delhi
About Gulmohar Lane
Gulmohar Lane is a design- and craftsmanship-led furniture and lifestyle brand, bringing together contemporary design sensibilities with traditional Indian craftsmanship. Our collections include furniture, seating, home décor and soft furnishings, created with a robust focus on design, quality and detailing.
Role Overview:
We are looking for a Retail Sales Executive to join our showroom team and deliver an exceptional customer experience while driving sales. The ideal candidate should have a strong interest in furniture, interiors, home décor or luxury retail, with excellent communication and relationship-building skills.
Key Responsibilities:
- Welcome and engage customers visiting the showroom and understand their requirements.
- Present and explain Gulmohar Lane’s furniture, décor and lifestyle products, including design, materials, finishes and features.
- Provide personalized product recommendations based on customer preferences, space and budget.
- Handle customer enquiries, walk-ins, leads and follow-ups to achieve sales targets.
- Build and maintain strong relationships with customers, interior designers, architects and other relevant clients.
- Prepare quotations, coordinate orders and ensure timely follow-up until closure and delivery.
- Maintain accurate customer and sales information in the CRM.
- Coordinate with design, production, merchandising and logistics teams to ensure smooth order execution.
- Maintain showroom presentation and ensure products are displayed according to brand standards.
- Stay updated on product knowledge, new collections, materials, finishes and design trends.
- Support showroom activities, events and promotional initiatives when required.
Skills & Qualifications:
- Graduate in any discipline; a background in Interior Design, Fashion, Retail, Hospitality or related fields is an advantage.
- 1–4 years of experience in retail sales, preferably in premium furniture, home décor, interiors, luxury retail or lifestyle brands.
- Excellent verbal and written communication skills.
- Strong customer service and relationship-management skills.
- Good understanding of furniture, interiors, materials and design aesthetics is preferred.
- Strong sales, negotiation and follow-up skills.
- Comfortable working with CRM and basic computer applications.
- Presentable, confident and professional in dealing with premium clientele.
- Willingness to work on weekends and holidays as per showroom requirements.
📌 Sales Executive (New Delhi)
🏢 Gulmohar Lane
📍 New Delhi