We are looking for a proactive and customer-focused Sales & Demo Specialist to manage the sales process from lead qualification to post-sales follow-up. The ideal candidate should have hands-on experience in conducting product/software demos and presenting solutions to potential clients.
Role & responsibilities
- Identify, qualify, and manage leads through multiple channels.
- Understand client requirements and recommend suitable solutions.
- Conduct qualified product/software demonstrations for prospects.
- Deliver engaging presentations tailored to different client needs.
- Handle client queries, objections, follow-ups, and sales negotiations.
- Guide prospects through the complete sales cycle from demo to closure.
- Maintain strong client relationships and provide post-sales support.
- Update CRM records and track leads, demos, follow-ups, and sales activities.
- Prepare sales reports and analyse key performance metrics.
- Coordinate with internal teams to ensure a smooth customer experience.
Preferred candidate profile
- 1+ year of experience in Sales, Business Development, Inside Sales, or a similar role.
- Hands-on experience conducting product/software demos is highly preferred.
- Excellent communication, presentation, and interpersonal skills.
- Ability to understand customer requirements and explain products clearly.
- Experience with CRM software and MS Office.
- Strong follow-up, negotiation, problem-solving, and relationship-management skills.
- Proactive attitude with strong ownership and accountability.
- Bachelor's degree in Business, Marketing, or a related field preferred.