28 Sep
|
Boston Institute of Analytics
|
Thane
28 Sep
Boston Institute of Analytics
Thane
Role: Sales Coordinator
Location: Thane
About Boston Institute of Analytics (BIA)
The Boston Institute of Analytics is one of the top-ranked international education and training institutes, headquartered in Boston, USA, with 107 campuses across 7+ countries, including the United States, United Kingdom, South Africa, and India. BIA delivers industry-leading programs across new-age technical and non-technical disciplines, helping students and professionals build future-ready careers in the world's most in-demand fields. Our programs emphasize practical learning, career-focused training, and global certification pathways, enabling learners to develop the skills required to succeed in competitive global industries.
Role Overview
- Boston Institute of Analytics is looking for a Business Development Executive / Sales Coordinator to join the team at our Thane location and support the admissions and academic counselling process.
- The role involves engaging with prospective students, supporting academic counsellors, coordinating counselling sessions, managing student inquiries, maintaining accurate CRM records, and assisting with various pre-admissions activities.
- The candidate will play an important role in ensuring that prospective students receive timely information and a smooth experience throughout the initial stages of their admissions journey.
- This position requires strong communication, coordination, interpersonal, and organizational skills, along with the ability to manage multiple student inquiries and activities in a fast-paced environment.
Key Responsibilities
- Pre-Admissions Support
- Assist academic counsellors in managing prospective student inquiries and supporting the initial stages of the admissions process.
- Respond to initial student inquiries and provide relevant preliminary information about BIA's programs.
- Schedule counselling appointments and coordinate with prospective students regarding their counseling sessions.
- Ensure that relevant information is communicated to prospective students in a timely and organized manner.
- Support the admissions team with activities related to the pre-admissions process.
2. Student Engagement
- Interact with prospective students and understand their queries related to available programs.
- Provide information and guidance regarding course options, prerequisites, and the application process.
- Maintain regular communication with prospective students and ensure their queries are addressed appropriately.
- Support students by providing relevant information during the early stages of their admissions journey.
3. Academic Counselor Coordination
- Work closely with academic counselors to coordinate counseling sessions for prospective students.
- Assist counselors by organizing relevant student information and materials required for counseling sessions.
- Ensure that counselors have the necessary information about prospective students before scheduled interactions.
- Coordinate with the counseling team to ensure smooth communication and follow-up with prospective students.
4. CRM & Data Management
- Maintain accurate and up-to-date records of prospective student inquiries in the CRM system.
- Record relevant student interactions, follow-ups, and communication details.
- Ensure that student information is properly maintained and organized for easy reference.
- Support the admissions team in maintaining accurate lead and inquiry records.
5. Student Follow-Ups
- Conduct structured and timely follow-ups with prospective students.
- Respond to student inquiries and ensure that relevant information is shared within appropriate timelines.
- Maintain records of follow-up activities and student interactions in the CRM.
- Coordinate with academic counselors whenever additional information or support is required during the follow-up process.
6. Information Sessions & Virtual Meetings
- Assist in organizing webinars, information sessions, and Q&A; sessions for prospective students.
- Support the coordination of virtual meetings and student interactions.
- Help ensure that prospective students receive the necessary information and support during these sessions.
- Coordinate with the relevant team members to support the smooth execution of online student engagement activities.
7. Market & Student Insights
- Collect feedback and insights from prospective students during their interactions with the admissions team.
- Identify and document common queries, concerns, and feedback received from prospective students.
- Share relevant feedback and observations with the admissions team.
- Support the team in using these insights to improve student engagement and communication strategies.
8. Reporting & Admissions Support
- Assist in preparing reports related to student inquiries, follow-up activities, and admissions metrics.
- Maintain relevant records and information required for admissions reporting.
- Support the admissions team in tracking student interactions and inquiry-related activities.
- Provide accurate information and updates to support the team's admissions-related reporting
Qualifications & Skills
- Bachelor's degree in Education, Business Administration, or a related field.
- Minimum 1 year of experience in admissions support, academic coordination, business development, or counseling roles.
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
- Familiarity with CRM systems or lead management tools is preferred.
- Strong verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Ability to coordinate effectively with students, academic counselors, and internal teams.
- Ability to manage multiple tasks, inquiries, and activities in a fast-paced environment.
- Good attention to detail and ability to maintain accurate records and follow-ups.
Why Join BIA?
- Work in the quick-growing EdTech and career-training industry.
- Interact with students and working professionals from diverse backgrounds.
- Get exposure to admissions, career counseling, inside sales, and student engagement.
- Learn and grow with an expanding international education organization.
- Opportunity to build a career in education sales and business development.
Equal Opportunity Statement
· The Boston Institute of Analytics evaluates applicants based on qualifications, skills, and role requirements and is committed to fair and inclusive hiring practices.
📌 Sales Coordinator (Thane)
🏢 Boston Institute of Analytics
📍 Thane