: Relationship Officer

Industry: NBFC – Secured Lending (Loan Against Property / Business Loans)

Location

As per branch allocation –

Rajasthan: Kuchaman City, Nawalgarh, Jaipur, Neem Ka thana, Kotputli, Reengus, Sikar

Job Title

Relationship Officer (RO)

Role Overview

The Relationship Officer (RO) will be responsible for sourcing, evaluating, and closing secured business loans (primarily Loan Against Property – LAP). The role requires strong field sales capabilities, credit understanding, and relationship management skills to drive quality disbursements while maintaining portfolio health.

Key Responsibilities

1.

Business

Development & Sourcing

- Generate leads through direct field sourcing.

- Build and manage a solid local referral network.

- Achieve monthly login and disbursement targets.

- Conduct customer meetings and explain product features, eligibility, and documentation requirements.

2.

Collect

Documentation

- Collect KYC, financial, banking, and property documents.

- Coordinate with credit and operation teams for smooth case processing.

- Ensure proper documentation before login to minimize rejection.

3. Process & Compliance

- Maintain adherence to RBI and internal NBFC compliance norms.

- Ensure accurate data entry in LOS and CRM systems.





- Follow TAT benchmarks for login to disbursement.

- Maintain audit-ready documentation standards.

4. Relationship & Portfolio Management

- Maintain strong relationships with existing borrowers.

- Monitor repayment behavior and flag early delinquency risks.

- Support collections in case of stress accounts.

Key Performance Indicators (KPIs)

- Monthly login volume

- Disbursement value

- File quality ratio

- Approval-to-login conversion

- Portfolio delinquency (PAR metrics)

Eligibility Criteria

- Undergraduate with experience/Graduate / Postgraduate in Commerce, Finance, or Management preferred.

- 0.5–5 years of experience in LAP / Mortgage / Secured Business Loan sales (NBFC/Bank preferred).

- Local market knowledge is essential.

Required Competencies

- Sales orientation with negotiation skills

- Credit appraisal basics

- Documentation and compliance awareness

- Relationship building capability

- Field mobility and market penetration skills

Compensation Structure

- Fixed salary (as per experience)

- Performance-based incentives linked to disbursement and portfolio quality

- Travel allowance (as applicable)

📌 Relationship Officer (RO) / Senior Relationship Officer (SRO)
🏢 Ghrig People Solutions
📍 Jaipur