Program Manager – Virtual Events

nLocation: Gurgaon/Delhi NCR (hybrid) | Experience: 6–10 years | Reports to: Director

nAbout the role

n Technofocus runs large-scale technical enablement programs for global technology companies. We're building a virtual events practice to deliver 150+ live and simu-live workshops a quarter across the AMER, EMEA and APAC time zones. You'll own this program from start to finish: calendar, platform, team, client relationship and results.

nWhat you'll do

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- Own the quarterly events calendar, from workshop intake to post-event reporting
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- Be the main point of contact for client program owners, and run weekly status calls and quarterly business reviews
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- Lead a team of about 8–10: platform builders, virtual event producers, editors and support/reporting staff
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- Oversee the full event lifecycle on Cvent: registration sites, email journeys, the attendee experience and integrations
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- Plan producer shift rosters to cover all 3 time zones, including AMER evening hours
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- Run simu-live operations: recording approvals, file readiness and live Q&A; moderation
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- Manage speaker readiness: onboarding, tech checks, run-of-show and rehearsals
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- Deliver hackathons with multiple time zones, breakouts and mentor coordination
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- Track KPIs (registration-to-attendance rate, satisfaction scores, completion rates, incident count) and publish dashboards
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- Build SOPs, templates and checklists so delivery scales without adding headcount
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- Handle escalations during live events and write post-incident reviews
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nWhat you need

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- 8+ years in event or program management, including 3+ years running virtual events or webinars at scale
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- Hands-on experience with Cvent (Attendee Hub, Webinar or Event Management). ON24, Zoom Events or Teams Webinars experience is a plus.
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- A track record of running 30+ events a quarter at the same time
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- Experience managing a team of 5 or more
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- Experience delivering to enterprise or global tech clients, with robust stakeholder communication
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- Comfort with Excel/Power BI reporting
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- Flexibility to cover US time zone events a few evenings a week
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nNice to have

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- Background in technical training or partner enablement programs
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- Experience running hackathons
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- PMP, CSM or CMP certification
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📌 Program Manager-Virtual Events (Solapur)
🏢 Technofocus
📍 Solapur