WE’RE HIRING | PRODUCT & SERVICE EXCELLENCE MANAGER At Modge, we’re scaling from 8 outlets towards a much bigger vision — and we need someone who can make sure quality never gets diluted as we grow. We’re looking for a Product & Service Excellence Manager who will own:

- Product quality & consistency across outlets • Service standards & customer experience • Outlet audits — product, hygiene, service & SOPs • Team training, evaluations &

certifications • Customer complaint analysis & corrective actions • SOP implementation and continuous improvement This is not a desk job. You’ll be on the floor, in outlets, observing, training, auditing and fixing what isn’t working. We’re looking for someone who is: Mature. Confident. Extremely observant. Process-driven. Someone who can hold teams accountable while also being able to train, coach and build them.

Experience: Min 1 year experience in QSR / Café / Bakery / Restaurant / Hospitality Location: Kolkata / Hyderabad

📌 PRODUCT & SERVICE EXCELLENCE MANAGER (Kolkata)
🏢 Megha Sarayan Land Of Cakes Private
📍 Kolkata