Product / Platform Architect

Own the technical architecture of an enterprise operations platform spanning agentic workflows, integrations, knowledge systems, distributed services, and customer-hosted Kubernetes deployments.

This is a hands-on architecture role.

Responsibilities

- Own platform architecture, service boundaries, interfaces, and major technical decisions.
- Guide architecture across agent orchestration, knowledge graph, integrations, APIs, data services, and deployment.
- Ensure the platform remains deployable across cloud VPC, on-premises, and restricted environments.
- Define patterns for retries, idempotency, state management, failure recovery, auditability, security, and observability.
- Maintain abstraction from individual LLM providers and external tool vendors.
- Review major designs and critical code.
- Identify and prioritize architectural debt.
- Work with engineering and product on technical feasibility and sequencing.

Mandatory technical skills and experience

- 10+ years building production software, including significant distributed-systems experience.




- Demonstrated architecture ownership for a production platform.

- Strong knowledge of
- distributed systems
- event-driven and asynchronous architectures

- APIs and service boundaries
- Kubernetes and containers
- cloud networking
- authentication, authorization, RBAC, secrets and auditability
- production observability and troubleshooting

- Working understanding of
- LLM application architecture
- tool calling and agent workflows
- retrieval/context architectures
- model abstraction
- human-in-the-loop execution
- Experience evolving an existing platform, not only designing greenfield systems.
- Robust enough coding ability to inspect, prototype, debug, and review production code.

Preferred

- SRE, DevOps, observability, infrastructure, or incident-management experience.
- Knowledge graphs or graph databases.
- Customer-hosted enterprise software.
- AI/agentic systems in production.

📌 Product / Platform Architect (Hyderabad)
🏢 Softility Tech
📍 Hyderabad