Serve as the primary point of contact for patients, providing information and assistance regarding services, departments, and procedures.

- Address patient inquiries and concerns promptly and effectively to enhance their overall experience.
- Collaborate with clinical and non-clinical staff to resolve patient issues and ensure seamless service delivery.
- Collect feedback from patients regarding their experiences, and utilize this information to identify areas for improvement.
- Educate patients on hospital policies, payment processes, and available services, while maintaining a supportive and informative approach.
- Participate in patient experience improvement initiatives and contribute to the development of programs aimed at enhancing service quality.
- Maintain accurate records of patient interactions and follow up on unresolved issues in a timely manner.

Location Infantry Road, Bengaluru, Karnataka, India 560001

Qualification Graduation

Department General, Admin

📌 Patient Experience Coordinator (Bengaluru)
🏢 Nextenti Tech Private
📍 Bengaluru