28 Sep
|
Getrosoft
|
India
? We’re Hiring: Oracle Fusion Service Functional Consultant
We are seeking an experienced Oracle Fusion Service Functional Consultant to own and lead the Oracle Fusion Service workstream as part of a Service-to-Maintenance implementation
.
? Contract Duration: 5 Months (Extendable)
? Work Arrangement: Remote (Work From Home)
⏰ Working Hours: 2:00 PM – 11:00 PM IST.
? Location Requirement: Must currently reside in India
⚡ Availability: Immediate joiners preferred
? Qualifications
- 6+ years of hands-on experience with Oracle Fusion Service.
- Experience in 3 full lifecycle Oracle Fusion Service implementations.
- Solid experience with Oracle Help Desk, Internal Service Requests, and Service Request-to-Work Order processes.
- Hands-on experience with Asset Management, Install Base, Resource Scheduling, and Mobile Maintenance.
- Strong understanding of Service-to-Maintenance processes and integrations.
- Experience working with Oracle Maintenance functional teams.
- Knowledge of OIC, REST/SOAP integrations, OTBI, and BI Publisher.
- Strong requirements gathering, workshop facilitation, and solution design skills.
- Strong client-facing and stakeholder management experience.
- Experience in testing, UAT, go-live support, and user training.
- Ability to recommend Oracle best practices and standard solutions.
- Experience in manufacturing, utilities, energy, chemicals, or other asset-intensive industries is preferred.
- Oracle Service Cloud / Oracle Maintenance Cloud certification is a plus.
- Oracle Field Service (OFS) experience is a plus.
? Key Responsibilities
- Lead the Oracle Fusion Service workstream for the Service-to-Maintenance implementation.
- Own the end-to-end functional solution across Oracle Help Desk, Internal Service Requests, and Service Request-to-Maintenance Work Order processes.
- Conduct business requirements workshops and translate business needs into functional Oracle solutions.
- Design and define the overall Service solution in alignment with Oracle best practices.
- Lead functional configuration and ensure the solution meets business requirements.
- Work closely with the Oracle Maintenance team to ensure seamless integration between Service and Maintenance processes.
- Define and align processes across Service, Asset Management, Install Base, Resource Scheduling, Mobile Maintenance, and Maintenance Work Management.
- Lead functional testing, UAT, defect resolution, deployment, and go-live activities.
- Provide guidance to business stakeholders and recommend standard Oracle functionality where appropriate.
- Act as the functional lead and primary point of contact for Service-related design decisions.
- Collaborate with technical and integration teams on OIC, REST/SOAP, reporting, and related integration requirements.
- Prepare functional documentation, training materials, and support user training activities.
- Provide post-go-live support and help resolve functional issues.
📌 Oracle Fusion Service Functional Consultant (India)
🏢 Getrosoft
📍 India