Company: Malabar Worldwide Logistics Pvt. Ltd.

Position: Operations Executive

Department: Operations

Location: Chennai

Employment Type: Full-Time

Job Summary

We are looking for a responsible and detail-oriented Operations Executive to manage day-to-day logistics operations, with primary responsibility for packing, inbound shipments, and outbound shipments. The candidate will ensure that shipments are properly handled, packed, documented, scanned, and dispatched on time.

Key Responsibilities

1. Packing Operations

- Properly pack shipments according to company standards and destination requirements.
- Ensure safe and secure packing to prevent damage during transportation.
- Check shipment weight, dimensions, labels, and packaging before dispatch.
- Arrange and organize packed shipments systematically.
- Ensure packing materials are available and properly maintained.

2. Inbound Operations

- Receive incoming shipments from branches, customers, and pickup teams.
- Verify shipment count, weight, labels, and supporting documents.
- Perform inbound scanning/inscan accurately in the system.
- Check for damaged, missing, or mismatched shipments and report immediately.
- Sort and organize inbound shipments according to destination/service.
- Update shipment status in the system.

3. Outbound Operations

- Prepare shipments for dispatch according to the daily dispatch plan.
- Verify shipment details, labels, documents, weight, and destination.
- Complete outbound scanning and system updates.
- Ensure all shipments are properly packed and ready before handover.
- Coordinate with courier/transport partners for timely dispatch.
- Prepare and verify dispatch manifests.

4. Shipment Handling & Coordination

- Handle shipments carefully throughout the operations process.
- Coordinate with branches, pickup teams, documentation teams, and courier partners.




- Identify and report shipment discrepancies immediately.
- Follow up on pending, held, damaged, or incorrectly labelled shipments.
- Maintain proper records of inbound and outbound shipments.

5. Documentation & System Updates

- Ensure all shipment information is entered accurately into the system.
- Maintain daily operational records and reports.
- Verify invoices, manifests, labels, and other shipment-related documents.
- Ensure all scans and status updates are completed on time.

Daily Performance Responsibilities
- Complete inbound scanning on time.
- Complete packing within the required timeline.
- Complete outbound scanning and dispatch on schedule.
- Maintain shipment accuracy and minimize errors.
- Ensure no shipment is left pending without proper reason.
- Maintain cleanliness and proper arrangement of the packing and operations area.

Requirements
- Minimum 1–2 years of experience in logistics, courier, warehouse, or operations preferred.
- Basic computer knowledge.
- Ability to use logistics/ERP/software systems.
- Valuable communication and coordination skills.
- Ability to work under pressure and meet daily deadlines.
- Good attention to detail.
- Willingness to handle physical shipment-related work when required.

Key Skills
- Packing & shipment handling
- Inbound & outbound operations
- Shipment scanning
- Manifest preparation
- Inventory/parcel sorting
- Documentation
- Courier coordination
- Time management
- Team coordination
- Problem-solving

Key Performance Indicators (KPI)
- Inbound scanning accuracy
- Packing accuracy and quality
- Outbound dispatch accuracy
- On-time dispatch completion
- Shipment handling accuracy
- Pending shipment reduction
- Documentation accuracy
- Operational productivity

Reporting To: Operations Manager / Branch Manager Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Operation Executive (Chennai)
🏢 MALABAR WORLD WIDE LOGISTICS
📍 Chennai