A duty manager's responsibilities generally include overseeing daily operations, managing staff, ensuring customer satisfaction, handling emergencies, and maintaining a safe and efficient environment. They act as a point of contact for both staff and customers, addressing issues and ensuring smooth operations during their shift. Specific responsibilities can include:

- Supervising staff: Assigning tasks, monitoring performance, providing feedback, and addressing any issues or conflicts.
- Ensuring customer satisfaction: Addressing customer inquiries, complaints, and feedback, and taking action to resolve any issues.
- Managing daily operations: Overseeing facilities, security, and overall operational efficiency.
- Handling emergencies: Responding to incidents and emergencies, and ensuring the safety and well-being of staff and customers.
- Maintaining a positive work setting: Promoting teamwork, communication, and a positive atmosphere among staff.
- Enforcing company policies and procedures: Ensuring that all staff members adhere to the established rules and regulations.
- Monitoring budgets and revenue:



Tracking expenses, managing resources, and ensuring that the department or business operates within budget.
- Meeting with management: Providing updates on operational performance, addressing any issues, and collaborating on improvements.
- Scheduling shifts and managing staffing levels: Ensuring adequate staffing to cover all operational needs.
- Training and development: Providing training to new and existing staff members and helping them develop their skills.
- Reporting on operations: Providing regular reports to senior management on performance, issues, and other relevant information.

Essentially, a duty manager is responsible for the smooth and efficient functioning of a business or department during their shift, ensuring that both staff and customers have a positive experience. Job Type: Full-time

Pay: ₹15,953.85 - ₹39,353.12 per month

Benefits

- Food provided
- Paid sick time

Work Location: In person

📌 Opening for Duty Manager in Hotel Industry (Andheri)
🏢 Hotel mumbai house
📍 Andheri