28 Sep
|
Hansa Cequity
|
New Delhi
28 Sep
Hansa Cequity
New Delhi
We are looking for a Client Acquisition Professional – BPO at Delhi to drive new business growth.
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nThis is a pure Individual Contributor role for a strong B2B sales professional who enjoys prospecting, building relationships, creating opportunities and closing new business.
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nThe person will personally own the recent-logo acquisition charter — from identifying target accounts and opening conversations to solution discussions, commercial negotiations and deal closure.
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nKey Responsibilities
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- Own end-to-end new client acquisition for BPO and Customer Experience solutions.
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- Build and independently manage a strong pipeline of new logos across Delhi-NCR and other strategic markets.
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- Identify target accounts and proactively engage CXOs, Business Heads, Operations Heads, Customer Experience leaders and Procurement stakeholders.
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- Generate opportunities through hunting, cold outreach, networking, referrals, industry connects and existing relationships.
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- Understand client business challenges and position relevant BPO / CX solutions.
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- Drive the complete sales lifecycle:
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- Prospecting → Qualification → Discovery → Solutioning → Proposal → Negotiation → Closure
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- Work closely with internal Operations, Solutioning, Finance and Leadership teams to create client proposals and commercials.
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- Lead client presentations, solution discussions and commercial negotiations.
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- Own revenue targets and ensure consistent achievement of new-business acquisition goals.
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- Develop and maintain a healthy sales funnel with accurate forecasting and regular pipeline reviews.
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- Build robust relationships with prospective clients and create opportunities for account expansion post acquisition.
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- Track competitor activity, market movements and emerging BPO / CX opportunities.
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- Ensure a seamless handover of won accounts to the delivery/operations team while remaining engaged during the initial transition.
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nWe're Looking For
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- 5+ years of experience in BPO / Contact Centre / Customer Experience / Outsourcing sales.
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- Strong track record in new-logo acquisition / hunting / B2B enterprise sales.
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- Existing relationships/network across enterprise accounts will be an advantage.
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- Experience selling BPO, contact centre, customer support, inside sales, customer experience or managed services.
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- Strong understanding of BPO commercial models and enterprise buying cycles.
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- Demonstrated ability to independently build pipeline and close deals.
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- Excellent communication, presentation, influencing and negotiation skills.
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- Strong commercial orientation and business acumen.
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- High ownership, entrepreneurial mindset and ability to operate independently.
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- Comfortable working in a target-driven, fast-paced growth environment.
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nWhy This Role?
nThis is a hands-on growth role — not a people-management role.
nYou will be the person opening doors, creating conversations, building the pipeline and bringing new clients.
nIf you are a BPO sales hunter who enjoys creating business rather than managing an inherited portfolio, this opportunity is for you.
📌 New Business Acquistion - BPO & CX|Delhi (New Delhi)
🏢 Hansa Cequity
📍 New Delhi