Roles & Responsibilities

- Provide L2 support for Globalscape SFTP/MFT platforms, handling incidents, requests, and problem tickets

- Monitor SFTP services to ensure availability, performance, and SLA compliance

- Troubleshoot and resolve issues related to file transfers, connectivity, and user access

- Perform user provisioning, key management, and access control administration

- Coordinate with L3/engineering teams for escalations, root cause analysis, and major incidents

- Ensure adherence to security policies and compliance requirements (encryption, authentication, audit logs)

- Create and maintain operational documentation, runbooks, and SOPs

- Support patching, upgrades, and configuration changes in SFTP/MFT environments

- Assist in onboarding new partners/clients and configuring file transfer workflows





- Participate in change management processes to ensure secure and controlled implementation

Pay: ₹322,833.17 - ₹900,000.00 per year

Application Question(s)

- How many years of experience in Network Security / Secure File Transfer, with hands-on experience on Globalscape EFT (Enhanced File Transfer) MFT/SFTP platforms? (4)

- What is your notice period in days? (30)

- What is your current CTC in LPA?

- What is your expected CTC in LPA? (9)

- Are you comfortable with a 24/7 rotational shift setting at the client site (IDFC Bank, Airoli, Navi Mumbai)?

- Are you comfortable working 6 days work from office?

Experience

- overall: 4 years (Required)

Work Location: In person

📌 Network Security Engineer (SFTP) (Mumbai)
🏢 OptimHire
📍 Mumbai