Multiunit Operations Manager – US Businesses

Company: Vishram Management Group (VMG)

Location: Ahmedabad, Gujarat – Work From Office

Shift: Night Shift (U.S. Business Hours)

Experience: 7+ years preferred

Industry Preference: Retail / Supermarket / QSR / Multi-Location Business

#About the Role

Vishram Management Group is shifting its global backend operations to its Ahmedabad office and is looking for a strong Multiunit Operations Manager to take complete ownership of the India backend operation.

This person will act as the single point of contact between U.S. leadership and the India team, ensuring that Accounting, HR, Marketing, and Technology functions operate efficiently, meet deadlines, and support the performance of our U.S. businesses.

We're looking for someone with a retail business management background who has managed operations beyond the store level — including accounting oversight, HR, marketing, reporting, systems, and team management.

#Functions You Will Oversee

You will directly manage and hold accountable:

- Marketing Center of Excellence

- VMG Human Resources
- Accounting Teams – Vishram Group

- Technology / IT Manager
- Backend Business Operations & Reporting

Key Responsibilities

Business Operations
- Take complete ownership of VMG's Ahmedabad backend operation
- Act as the primary point of contact for U.S. management
- Convert management priorities into clear tasks, deadlines, KPIs, and accountability
- Conduct daily/weekly operational reviews with department managers
- Identify problems before they reach senior management and drive them to resolution
- Build SOPs, workflows, reporting systems, and accountability structures

Accounting & Financial Oversight
- Oversee accounting teams supporting the Vishram group of businesses
- Review AP, AR, bank reconciliations, cash flow, expenses, and management reports
- Monitor P&L; performance, unusual expenses, overdue receivables, and financial discrepancies




- Ensure accounting information is accurate and delivered to management on time
- Work with operations to identify cost savings and improve profitability

HR & People Management
- Manage the VMG HR Manager and ensure recruitment requirements are completed on time
- Oversee attendance, productivity, performance management, onboarding, and employee accountability
- Ensure department managers meet staffing and performance expectations
- Develop a performance-driven culture within the India office

Marketing Center of Excellence
- Oversee the Marketing Manager and marketing team
- Ensure marketing activities connect to measurable business results
- Review campaign execution, social media, digital marketing, promotions, and reporting
- Hold the marketing team accountable for deadlines, KPIs, and quality of execution

Technology & Systems
- Manage the Technology Manager and ensure reliable support for U.S. operations
- Oversee business systems, user access, technology issues, automation, and process improvements
- Identify opportunities to automate repetitive backend work and improve efficiency

What We're Looking For

Candidates should have experience from retail, supermarket, QSR, franchise, hospitality retail, or another multi-location business, with an understanding of how different departments drive profitability together.

Relevant experience areas include

- Multi-location retail/business operations

- Team and department management
- Accounting and P&L; oversight

- AP/AR and financial reporting

- HR and recruitment management

- Marketing oversight





- Business technology and systems

- SOP and workflow development

- KPI and performance management
- Cost control and profitability improvement

This is not a coordinator or administrative position. We need a hands-on business operator who can independently manage multiple departments, hold managers accountable, solve problems, and give U.S. leadership one clear point of accountability.

Success in This Role

You'll know you're succeeding when:
- U.S. leadership doesn't need to follow up with multiple India departments
- Accounting and management reports are accurate and on time
- HR positions are filled and employee issues are handled promptly
- Marketing projects are executed on schedule and measured against results
- Technology issues are resolved quickly
- Department managers are held accountable to KPIs
- Processes become more organized, automated, and scalable
- The Ahmedabad office operates as a true backend operations center for VMG's global businesses

Benefits & Perks

✅ Paid Annual Leave & Public Holidays ✅ Comprehensive Health Insurance

✅ Company-Matched SIP Investment Program

✅ Performance-Based Incentives & Career Growth

✅ Milestone Rewards & Recognition Programs

✅ International Career & Transfer Opportunities

✅ Professional Learning, Training & Skill Development

Perks

- Health insurance

Application Question(s):
- Kindly Fill out this form : https://forms.gle/bSMGjXBsY231AfwU7
- Do you have experience working in retail, supermarket, QSR, franchise, or another multi-location business?
- Do you have at least 7 years of experience in business/operations management?
- Have you previously managed operations beyond store-level (e.g., accounting, HR, marketing, or technology functions)?
- Do you have experience overseeing P&L;, AP/AR, or financial reporting?
- What is your notice period?
- What is your current salary?

Work Location: In person

📌 Multiunit Operations Manager - US Businesses (Ahmedabad)
🏢 vishram managment group
📍 Ahmedabad