Livekeeping Technologies Private Limited

About us

- Noida, Uttar Pradesh, India
- Permanent
- Training & QA

: We are looking for a Manager – Trainer to design, deliver, and continuously improve training programs for our telesales and centre-sales teams. This role is critical to building a consistently skilled sales force — covering product knowledge, telecalling craft (pitch, objection handling, closing), and process/compliance adherence. Given that Livekeeping's product sits at the intersection of accounting and Tally data, this role requires someone who understands both the craft of telecalling/tele-sales and the fundamentals of accounting/Tally — so candidates must have a background in telecalling and/or accounting to be considered.

Experience Range

3 - 5 years

Educational Qualifications

- Graduate in any discipline

Job Responsibilities:
- Design structured training modules covering product knowledge, accounting/Tally fundamentals, pitch delivery, objection handling, and closing techniques.
- Conduct induction/onboarding training for new telecallers and refresher training for existing teams.
- Deliver classroom, floor-based, and on-call/live coaching sessions across centres.
- Continuously update training content based on product changes, market feedback, and evolving customer objections.
- Conduct live and recorded call audits to assess pitch quality, script adherence, and compliance.
- Provide one-on-one and group coaching to telecallers/team leaders based on audit findings.
- Identify skill gaps and design targeted improvement plans for underperforming individuals/teams.
- Own the certification process for new hires before floor deployment (product, process, and compliance sign-off).
- Maintain training documentation, attendance, and assessment records for audit and reporting purposes.




- Ensure training content and delivery are aligned with sales, compliance, and quality standards.
- Work closely with Sales/Centre Managers to identify training needs based on performance data.
- Partner with Product teams to translate product updates into easy-to-consume training content.
- Collaborate with Quality/Compliance teams to ensure training reinforces call quality and regulatory standards.
- Track training effectiveness through post-training assessments and on-floor performance improvement.
- Share regular reports on training coverage, certification status, and impact on conversion/quality metrics with leadership.

Skills Required: Training Design , Training Delivery , Product Knowledge , Telecalling , Pitching , Objection Handling , Closing Techniques , Process Adherence , Compliance Adherence , Accounting Fundamentals , Tally Data , Call Auditing , Coaching , Skill Gap Analysis , Certification Management , Documentation , Reporting , Cross-functional Collaboration , Performance Tracking , Communication , Presentation , Facilitation , Sales Funnel , Call Quality Parameters

Candidate Attributes

- 3–5 years of overall experience, with at least 2–3 years in a training role within telesales/tele-calling operations.
- Mandatory: must have a strong telecalling and/or accounting background — either hands-on telesales/telecalling experience, or an accounting/Tally/finance background (or both).




- Proven ability to design and deliver training programs that measurably improve pitch quality and conversion.
- Strong understanding of the sales funnel, call quality parameters, and objection handling techniques.
- Working knowledge of Tally/accounting concepts is highly preferred, given the nature of the product.
- Excellent communication, presentation, and facilitation skills.
- Comfortable working on the floor, conducting live call audits, and coaching in real time.

Job Code: KL-8YU485XV

About Us

Livekeeping is a leading Tally on Mobile solution that enables business owners to access and manage their Tally data anytime, anywhere. Trusted by 30,000+ paid users across India, Livekeeping simplifies accounting and business monitoring through a powerful mobile app. Livekeeping is part of IndiaMART InterMESH Ltd., one of India’s largest B2B marketplaces. Our mission is to make accounting easy, mobile-first, and accessible for every business owner.

Key Product Features

- Real-time Tally reports on mobile – access sales, purchase, cash/bank and outstanding reports anytime.
- Track sales & receivables – monitor daily sales and customer outstanding easily.
- Create GST-compliant eWay bills & eInvoices directly from your business data.
- Instant business alerts & notifications for sales, collections, payments and stock updates.
- Secure and reliable data sync with Tally ensuring safe access to business information on mobile.

Why Us? Backed by Industry Leader: Part of IndiaMART InterMESH Ltd., a trusted brand serving millions of businesses.
- Proven Product Adoption: Trusted by 30,000+ paid customers across India.
- High-Growth SaaS Product: Operating in the fast-growing SME fintech and accounting automation space.
- Real Business Impact: Helping business owners monitor finances, GST data, and reports anytime on mobile.

📌 Manager – Trainer (Noida)
🏢 Finlite Technologies
📍 Noida