Role & Responsibilities

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- RFQ &

• Inquiry Management:

Promptly handle incoming Requests for Quotes (RFQs) received through multiple channels, including Email, WhatsApp, Call and live Chat Support.
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- Quotation Preparation: Understand diverse customer technical requirements to provide accurate product solutions, ensuring standard formats and rigorous quality guidelines are met.
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- Timeline Adherence: Prepare and share professional competitive quotations within strictly defined company timelines.
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- Lead Follow-up &

• Nurturing:

Proactively follow up with international and domestic B2B customers via phone calls, emails, and WhatsApp to convert inquiries into sales.
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- Order Processing: Generate accurate Quotation &

• Proforma Invoices (PI) immediately upon order confirmation and ensure compliance with standard company formats.

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- Cross-Department Coordination: Coordinate closely with the Logistics, Accounts, Procurement and Warehouse teams to verify stock availability, estimate delivery timelines, and ensure smooth order fulfilment.
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- Business Development Support: Arrange strategic client meetings and execute targeted cold calls to identify and acquire recent business opportunities.
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- Commercial Negotiation: Confidently negotiate pricing, payment terms, and international delivery/logistics conditions with clients.
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- Relationship Management: Build, nurture, and maintain long-term relationships with global clients,



serving as a reliable point of contact.
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- Issue Resolution: Professionally handle and resolve customer queries, technical doubts, and post-sales complaints to ensure high customer satisfaction.
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- Reporting &

• Compliance:

Maintain meticulous daily records, update sales logs, generate performance reports, and strictly adhere to the company's Standard Operating Procedures (SOPs).
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nnPreferred Candidate Profile

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- Experience: 0 to 3 years of proven experience as an Inbound Sales Executive, or Sales Coordinator, preferably from an industrial, engineering, automation, or marine export industry.
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- Fresh Graduates with excellent written and verbal English communication skills can apply.
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- Education: Graduate/Postgraduate in Business Administration, Marketing, Commerce, or a Technical/Engineering stream.
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- Key Skills: Strong understanding of B2B sales cycles, sales coordination, and documentation (Quotations, Proforma Invoices).
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- Familiarity or comfort with technical components (such as PLCs, Sensors, Motors, Drives, and automation spare parts) is a major plus.
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- Exceptional written and verbal professional communication skills.
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- Proficiency in handling multi-channel communication (Outlook/Gmail, CRM systems, business WhatsApp).
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- Competencies: Strong negotiation skills, high attention to detail, excellent time management, and a problem-solving mindset.
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📌 Junior Inbound Sales Executive (India)
🏢 Aeliya Marine Tech®
📍 India