Company Description Apnaaapan is a digital marketing agency that helps businesses grow and strengthen their online presence. The team delivers high-quality, results-driven digital marketing services tailored to each client’s needs. The agency emphasizes trust, transparency, and long-term relationships with customers. Apnaaapan positions itself as a one-stop solution for a wide range of digital marketing requirements, offering comprehensive support for business growth.

Role Description The Jr. CRM Executive will manage and update customer data in CRM systems, track customer interactions, and ensure accurate records to support marketing and sales activities. This full-time, in office role based in Jaipur includes monitoring customer engagement, assisting with customer retention initiatives, and supporting campaigns aimed at improving customer experience.

The role involves coordinating with internal teams to resolve customer issues, preparing basic reports on customer behavior and feedback, and helping identify opportunities to strengthen customer relationships. The Jr. CRM Executive will also support sales and marketing teams with CRM-driven insights and follow-ups.

Qualifications





- Candidates should possess strong Analytical Skills to interpret customer data, generate basic reports, and support decision-making.
- Candidates should possess Customer Retention and Customer Experience skills to help design and execute initiatives that improve satisfaction and loyalty.
- Candidates should possess effective Communication skills to interact with customers and collaborate with internal teams.
- Candidates should possess basic Sales-related skills to support lead follow-up, upsell opportunities, and CRM-based sales activities.
- Proficiency with CRM tools or customer databases and basic MS Excel or reporting tools is preferred.
- Attention to detail, strong organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
- Ability to work on-site in Jaipur and collaborate within cross-functional digital marketing teams.
- Diploma or bachelor’s degree in business, marketing, or a related field is preferred; relevant internships or entry-level experience in CRM or customer-facing roles are an advantage.

📌 Jr. CRM Executive (Jaipur)
🏢 Apnaaapan
📍 Jaipur