Key Responsibilities1.

Guest

Reception & Hostess Duties

- Welcome and greet guests warmly upon arrival.

- Assist guests with seating arrangements and guide them to their tables.

- Provide basic information about the restaurant, menu, offers, and facilities.

- Coordinate with the service team to ensure smooth guest service.

- Attend to guest queries, requests, and basic complaints professionally.

- Maintain a friendly, polite, and professional appearance at all times.

- Monitor guest flow and coordinate table availability during busy periods.

1. Billing & Cashier Duties

- Prepare customer bills accurately using the POS/billing system.

- Enter food and beverage orders correctly into the billing system.

- Verify bills before presenting them to customers.

- Collect cash, card, UPI, and other approved payment methods.

- Provide receipts and return the correct balance to customers.

- Maintain proper cash handling and ensure the billing counter is organized.

- Verify daily cash, card, and digital payment collections.

- Report any billing discrepancies or payment issues immediately to the supervisor.





- Assist with daily sales closing and handover of cash and billing records.

1. Customer Service

- Maintain a high standard of customer service throughout the guest's visit.

- Handle customer requests courteously and promptly.

- Coordinate with the kitchen and service staff regarding customer requirements.

- Escalate complaints or serious issues to the Restaurant Manager.

- Support the team during peak hours as required.

1. Documentation & Control

- Maintain proper billing records and supporting documents.

- Ensure all transactions are entered correctly in the POS system.

- Check cancelled bills, discounts, complimentary items, and refunds as per company policy.

- Maintain confidentiality of sales, cash, and customer-related information.

- Assist the Accounts Department with required billing and collection information.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

- Adaptable schedule

- Food provided

- Paid sick time

- Paid time off

Work Location: In person

📌 Hostess (Coimbatore)
🏢 boCHE Food Express
📍 Coimbatore