STELCORE MANAGEMENT SERVICES PRIVATE LIMITEDJOB DESCRIPTION |

Function: Regulatory / Import Compliance

Reporting To: Head – Regulatory / Business Head

Location: STELCORE, MUMBAI

Role Type: Full-Time

5. Core Responsibilities - IOR Delivery & Commercial Execution

- Remain accountable for execution after closure and ensure that the agreed IOR service is activated and delivered as committed.
- Coordinate with compliance, trade, logistics, operations, finance and other internal stakeholders to ensure complete handover of client requirements.
- Ensure the delivery team receives accurate information on the client, product, shipment, documentation, scope, commercial terms, timelines and service commitments.
- Track active IOR engagements and proactively identify issues that may affect shipment execution, client commitments, billing or revenue.
- Act as the operational and client-facing point of escalation for service issues and coordinate resolution with the relevant internal teams.
- Ensure changes in scope, shipment volumes, exceptional requirements or additional services are commercially captured and approved.
- Support service reviews with key clients and identify opportunities to improve execution, responsiveness and account value.
- Ensure commitments confirmed to clients are aligned with operational and compliance capabilities and can be delivered within agreed timelines.

6. Core Responsibilities - Revenue Realization

- Own commercial follow-through required to convert completed or billable IOR services into timely revenue.
- Work closely with Finance and internal delivery stakeholders to ensure billing triggers and supporting documentation are complete and available.




- Track invoices raised against contracted scope, shipments, services and approved commercial terms.
- Identify and resolve internal blockers affecting invoice generation, billing accuracy, credit notes, disputed amounts or revenue realization.
- Monitor unbilled completed services and ensure legitimate billable work is not missed or delayed.
- Coordinate internally on client commercial queries, invoice disputes and documentation requirements without taking ownership of customer collections unless specifically assigned.
- Maintain visibility of booked, delivered, billed, unbilled and pending-revenue positions for accounts owned.
- Escalate material revenue leakage, margin erosion, scope creep or commercial disputes to management.

Ideal Candidate Profile EXPERIENCE - 7–14 years of experience in B2B business solutions delivery, compliance delivery, client solutioning, trade, compliance or cross-border services, with a strong demonstrated record of delivery.

RELEVANT DOMAIN - Solid exposure to Importer of Record (IOR), Exporter of Record (EOR), cross-border trade, customs/trade compliance, freight forwarding, logistics, product compliance, international market entry, e-commerce or D2C operations would be highly relevant.

EXECUTION ORIENTATION - Experience coordinating sales, operations, compliance, logistics and finance so commercially won business is executable and converted into billable revenue.

CAPABILITIES - Consultative selling, commercial acumen, enterprise relationship management, negotiation, solution design, pipeline management, forecasting, cross-functional execution and strong executive communication.

Pay: Up to ₹2,000,000.00 per year

Work Location: In person

📌 General Manager - Compliance (IOR) (Mumbai)
🏢 ASCENDARA
📍 Mumbai