Key Responsibilities1.

Overall Business

Management

- Manage the day-to-day operations of the printing company.

- Develop and implement business strategies to achieve revenue, profitability, and growth objectives.

- Set operational targets and monitor performance against budgets and KPIs.

- Identify new business opportunities and develop strategies to increase market share.

- Ensure effective coordination between production, sales, purchase, accounts, and administration.

1. Printing &
- Production Management

- Oversee the complete printing production process from job receipt to final delivery.

- Plan production schedules based on customer requirements and delivery deadlines.

- Monitor machine utilization, production capacity, manpower, and workflow.

- Ensure optimum utilization of printing presses, digital printers, finishing equipment, and other machinery.

- Minimize production downtime, wastage, rework, and material losses.

- Coordinate preventive maintenance and timely servicing of machinery.

- Ensure production is completed within agreed timelines and specifications.

1. Quality Control

- Establish and maintain high standards of printing and finishing quality.

- Monitor colour accuracy, registration, paper quality, finishing, binding, packaging, and final output.

- Implement quality-control procedures and corrective actions.

- Address customer complaints and ensure timely resolution of quality issues.

1. Sales &
- Customer Management

- Lead the sales team in achieving sales and profitability targets.

- Develop relationships with corporate clients, advertising agencies, publishers, institutions, and other customers.

- Participate in major client meetings, quotations, negotiations, and contract discussions.

- Monitor quotations, order conversion, customer follow-ups, and outstanding orders.

- Ensure timely delivery and high levels of customer satisfaction.





- Develop strategies for customer retention and new-client acquisition.

1. Procurement &
- Inventory

- Oversee procurement of paper, inks, plates, chemicals, packaging materials, and other printing consumables.

- Negotiate prices and commercial terms with suppliers.

- Maintain appropriate inventory levels while controlling working capital.

- Monitor material consumption and wastage.

- Develop and maintain reliable supplier relationships.

1. Financial &
- Commercial Management

- Prepare and monitor annual budgets and operating expenses.

- Monitor job costing, margins, pricing, and profitability.

- Review production costs and identify opportunities for cost reduction.

- Coordinate with the accounts team regarding billing, collections, payables, and receivables.

- Ensure commercial decisions support the company's profitability and cash flow.

1. Team &
- Human Resource Management

- Lead, motivate, and develop employees across production and administrative functions.

- Establish performance targets and conduct regular performance reviews.

- Identify training and skill-development requirements.

- Ensure adequate staffing for production and other business functions.

- Maintain discipline, workplace safety, and a positive working environment.

1. Maintenance, Safety &
- Compliance

- Ensure printing machinery and equipment are properly maintained.

- Implement workplace health and safety procedures.

- Ensure compliance with applicable labour, environmental, fire, and other statutory requirements.

- Promote secure handling and storage of paper, inks, chemicals, and other materials.

Key Performance Indicators (KPIs)

- Sales and revenue growth

- Gross margin and profitability

- Production efficiency and machine utilization

- On-time delivery percentage

- Printing wastage and rework

- Customer satisfaction and retention

- Cost control

- Employee productivity

- Inventory management

- New customer acquisition

Pay: From ₹30,000.00 per month

Work Location: In person

📌 General Manager (Coimbatore)
🏢 Big4 Online Business Services
📍 Coimbatore