Job Responsibilities

- Greet and welcome patients, visitors, and guests in a courteous and skilled manner.

- Manage patient appointments, registrations, and scheduling efficiently.

- Answer incoming calls, direct queries to appropriate departments, and provide accurate information.

- Maintain accurate patient records, files, and front desk documentation.

- Handle inquiries regarding hospital services, facilities, and procedures.

- Coordinate with medical, billing, and nursing staff for smooth patient flow.

- Monitor and manage waiting areas, ensuring cleanliness and order.

- Process patient check-ins and check-outs, including issuing ID cards and visitor passes.

- Assist in billing-related queries and ensure proper documentation of payments if required.

- Maintain confidentiality of patient and hospital information.

- Prepare and submit daily reports on front desk activities, patient flow, and visitor records.

- Support administrative staff in clerical and reception-related tasks as needed.

- Escalate complaints or unusual incidents to the Front Office Manager promptly.

📌 Front Office Executive (Hyderabad)
🏢 Skillyt
📍 Hyderabad