Role & responsibilities

- Manage and lead the front office team, ensuring consistent delivery of outstanding customer service and effective operations.
- Lead the front office team and ensure adherence to company policies and standards.
- Oversee all aspects of guest check-in and check-out processes, ensuring a smooth and personalized experience for every visitor.
- Monitor and analyze key performance indicators, such as guest satisfaction scores, occupancy rates, and revenue metrics, to identify areas for improvement.
- Implement strategies to enhance operational efficiency.
- Collaborate with other departments, including housekeeping, maintenance, and food and beverage, to ensure seamless service delivery.
- Resolve any guest concerns or issues in a timely and professional manner.
- Work with OTA partners to manage and Run the promotions Ads to upsale the bookings .

Perks and benefits Free meal, Free Accommodation, Provident fund

📌 Front Office Manager (Belagavi)
🏢 Central A Boutique Hotel
📍 Belagavi