Responsibilities

- Manage patient appointments and schedule consultations efficiently.

- Handle patient inquiries and provide accurate information about billing and insurance processes.

- Process insurance claims and coordinate with insurance companies for claim approvals and reimbursements.

- Maintain accurate and up-to-date records of patient billing information.

- Assist patients with understanding their insurance perks and financial responsibilities.

- Ensure smooth coordination between the billing department and other departments.

- Provide exceptional customer service and act as the first point of contact for patients.

- Address and resolve any discrepancies related to billing and insurance claims.

- Ensure compliance with hospital policies and procedures in relation to billing and insurance operations.

- Generate and present billing reports to management as required.

Location

Ernakulam, Kochi, Kerala, India 682024

Qualification

Bachelor's Degree

Department

General

📌 Front office executive (Kochi)
🏢 Nextenti Tech Private
📍 Kochi