Company Description HealthCare Global Enterprises Ltd (HCG), headquartered in Bengaluru, is India’s largest dedicated cancer care provider. The organization operates a physician-led network of 21 cancer centers, 4 multispecialty centers, and 8 day care centers across the country. HCG also engages in clinical research and R&D;, contributing to advancements in cancer treatment.

For over three decades, the company has focused on integrating core clinical services in centralized locations to improve patient access and outcomes. HCG’s mission is to help individuals achieve longer, better lives while continually enhancing cancer care, one center at a time.

Role Description The Front Office Executive is a full-time, on-site role based at HealthCare Global in Bengaluru South. This role is responsible for managing the reception area, welcoming and guiding patients and visitors, and ensuring a professional and reassuring first point of contact. Day-to-day tasks include handling phone calls, scheduling and confirming appointments, managing patient registrations, and coordinating with clinical and administrative teams for smooth patient flow.

The Front Office

Executive will maintain accurate records, assist with basic billing or documentation queries,



and address customer service concerns promptly and courteously. The role also involves maintaining a clean and organized front office setting and following hospital policies, confidentiality standards, and safety protocols.

Qualifications

- Strong customer-facing skills, including Customer Service and Interpersonal Skills.

- Experience with Receptionist Duties and Front Office operations in a hospital or clinic setting.

- Clear and professional Communication skills, both verbal and written.

- Ability to work in a fast-paced environment, manage multiple tasks, and prioritize effectively.

- Basic computer literacy, including familiarity with hospital information systems or appointment scheduling software.

- Attention to detail and accuracy in handling patient information, records, and documentation.

- High level of professionalism, reliability, and adherence to confidentiality and ethical standards.

- Minimum educational qualification: high school diploma; a degree or certification in healthcare administration or related field is an advantage.

- Prior experience in healthcare front office or customer service roles is preferred.

📌 Front Office Executive (Bengaluru)
🏢 HealthCare Global
📍 Bengaluru