Tvameva is looking for a friendly, professional, and organized Front Desk Receptionist / Patient Care Executive to be the face of our healthcare center. You will be responsible for welcoming patients, managing appointments, coordinating with doctors and diagnostic teams, handling administrative tasks, and ensuring every patient has a seamless and positive experience.

Key Responsibilities

Welcome patients and visitors with warmth and professionalism.

Register patients and maintain accurate records.

Schedule, reschedule, and confirm appointments.

Answer phone calls, WhatsApp messages, and emails promptly.

Guide patients through consultations, investigations, and follow-up visits.

Coordinate with doctors, laboratory staff, and other departments for smooth patient flow.

Handle billing, payment collection, receipts, and invoices.

Maintain patient confidentiality and ensure accurate documentation.

Monitor the reception area and waiting lounge to provide a pleasant patient experience.

Address patient queries and escalate concerns when required.

Prepare daily reports and maintain front office records.

Assist with other administrative and operational tasks assigned by the management.

ualifications

Bachelor's degree in any discipline (preferred).

1–3 years of experience in reception, front office, customer service, or healthcare administration.

Freshers with excellent communication skills and a willingness to learn may also apply.

Required Skills Excellent verbal and written communication.





Strong customer service and interpersonal skills.

Good organizational and multitasking abilities.

Computer proficiency (MS Office and basic data entry).

Appointment scheduling and administrative coordination.

Ability to work efficiently in a fast-paced environment.

Professional appearance and positive attitude.

Fluency in English and Telugu; Hindi is an added advantage.

What We Offer A professional and supportive work environment.

Opportunities for learning and career growth.

Exposure to multidisciplinary healthcare services.

Competitive Salary Based On Experience And Qualifications. Job Type: Full-time

Location: Kondapur, Hyderabad

Location Kondapur, Hyderabad, Telangana, India 500084

Qualification Bachelors

Department Admin & Billing, Administration and management

Skills Excellent Communication Skills Customer Service Front Desk Management Patient Handling Appointment Scheduling Telephone Etiquette Computer Proficiency (MS Office) Administrative Support Billing & Cash Handling Record Management Time Management Multitasking Professional Etiquette Teamwork Attention to Detail

Warm and Friendly Personality Empathy and Compassion Positive Attitude Robust Organizational Skills Punctuality and Reliability Active Listening Patience Professional Grooming Adaptability Initiative and Ownership

Specialization

Administration Hospital Administration Healthcare Administration Customer Service Front Office Management Office Administration

📌 Front Desk Receptionist (Hyderabad)
🏢 Nextenti Tech Private
📍 Hyderabad