Job Purpose The Sales Executive will be responsible for handling showroom customers, identifying their requirements, demonstrating LIBAN products, closing sales, and carrying out disciplined follow-up of enquiries.

The role requires strong customer-service behaviour, product learning, and consistent follow-up.

Key ResponsibilitiesCustomer Engagement

· Welcome every showroom customer professionally.

· Understand mattress size, comfort requirement, budget, and usage.

· Ask appropriate questions before recommending a product.

· Maintain a friendly and helpful customer experience.

Product Selling

· Learn LIBAN mattress products and specifications.

· Demonstrate suitable products.

· Explain differences between various mattress models.

· Communicate price, warranty, comfort, material, and benefits clearly.

· Promote suitable accessories and complementary products.

Sales

· Achieve assigned sales targets.

· Encourage genuine customers towards purchase decisions.

· Handle basic customer objections.

· Maintain discipline while discussing discounts.

· Escalate special pricing requirements to the manager.

Follow-Up Management

· Record all reliable enquiries.

· Follow up through calls and WhatsApp.

· Maintain proper records of pending enquiries.

· Continue follow-up until the customer purchases or confirms non-interest.

· Capture reasons for lost sales.

Order Coordination

· Confirm customer and order details before billing.





· Coordinate delivery requirements with concerned teams.

· Follow up on important customer deliveries where required.

Showroom Support

· Ensure displays are neat and presentable.

· Maintain catalogues, price information, and customer areas.

· Report damaged displays or stock issues.

· Assist during promotional events and high-footfall periods.

Customer Service

· Handle customer queries patiently.

· Escalate complaints when necessary.

· Support repeat sales and referrals.

· Maintain professional relationships with customers.

Daily Reporting

Daily reporting may include

· Walk-ins

· Enquiries

· Follow-ups

· Quotations

· Sales

· Pending customers

· Lost customers

· Reasons for loss

· Important customer feedback

Qualification

· 10+2 / Intermediate minimum

· Graduate preferred

· Freshers can apply

Preferred Experience

0–2 years in retail sales, showroom sales, furniture, mattresses, home furnishing, apparel, jewellery, electronics, or customer service.

Required Skills

· Good communication

· Telugu and Hindi

· Basic English preferred

· Customer-facing confidence

· Basic selling skills

· Follow-up discipline

· Team-working ability

· Target orientation

· Good personal presentation

Salary

₹15,000 – ₹18,000 per month, depending on experience and suitability.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Fresher sales executive (Bibinagar)
🏢 Swati Enterprises
📍 Bibinagar