28 Sep
|
Hotel Bella Vento
|
Kharar
28 Sep
Hotel Bella Vento
Kharar
JOB DESCRIPTIONPosition: Food & Beverage Manager
Department: Food & Beverage
Job Location: Hotel / Restaurant
Reports To: General Manager
Job Summary The Food & Beverage Manager is responsible for overseeing the daily operations of the hotel's food and beverage department, ensuring excellent customer service, maintaining food quality and hygiene standards, managing staff, and achieving departmental revenue targets.
Key Responsibilities
- Operations Management
- Oversee the daily operations of restaurants, bars, banquets, and room service.
- Ensure smooth and efficient food and beverage services.
- Maintain high standards of food quality, presentation, and customer service.
- Staff Management
- Recruit, train, supervise, and motivate food and beverage staff.
- Prepare staff schedules and manage daily assignments.
- Monitor employee performance and ensure professional conduct.
- Customer Service
- Ensure guest satisfaction through excellent service.
- Handle guest complaints and resolve issues promptly.
- Maintain positive relationships with guests and clients.
- Cost and Budget Management
- Prepare and manage departmental budgets.
- Monitor food and beverage costs and minimize wastage.
- Control inventory, purchasing, and operating expenses.
- Develop strategies to increase departmental revenue and profitability.
- Quality and Hygiene
- Ensure compliance with food safety, sanitation, and hygiene standards.
- Conduct regular inspections of kitchens, restaurants, and storage areas.
- Ensure compliance with hotel policies and applicable regulations.
- Inventory and Procurement
- Monitor stock levels and ensure timely replenishment.
- Coordinate with suppliers to maintain product quality and competitive pricing.
- Conduct regular stock audits and minimize losses.
- Sales and Revenue
- Develop promotional strategies to increase food and beverage sales.
- Coordinate with the marketing and sales teams to promote restaurant and banquet services.
- Monitor sales performance and identify opportunities for business growth.
- Reporting and Administration
- Prepare daily, weekly, and monthly operational reports.
- Monitor departmental performance and implement improvements.
- Coordinate with other departments to ensure smooth hotel operations.
Qualifications & Experience
- Bachelor's degree or diploma in Hotel Management, Hospitality Management, or a related field.
- 3–5 years of relevant experience in food and beverage operations, preferably in a hotel or restaurant.
- Strong leadership, communication, and customer service skills.
- Knowledge of food safety, inventory management, and cost control.
- Proficiency in MS Office and hotel management systems.
Key Skills
- Leadership and team management
- Customer service and guest relations
- Budgeting and cost control
- Problem-solving and decision-making
- Communication and interpersonal skills
- Time management and organizational skills
- Knowledge of food safety and hygiene
Performance Indicators (KPIs)
- Guest satisfaction and customer feedback
- Food and beverage revenue growth
- Food and beverage cost control
- Staff productivity and performance
- Compliance with hygiene and safety standards
- Inventory accuracy and wastage reduction
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits
- Cell phone reimbursement
- Adaptable schedule
- Food provided
- Paid time off
Work Location: In person
📌 Food and Beverage Manager (Kharar)
🏢 Hotel Bella Vento
📍 Kharar