F&B; Manager

Designation: F&B; Manager

Industry: QSR / Hospitality / Food & Beverage

Department: Operations

Work Mode: In-Office / Field Operations

Experience: 3–10 Years

Location: As per business requirement

Reporting To: Regional Operations Manager / Head – Operations

Position Overview

We are looking for an experienced F&B; Manager to manage and drive the operational performance of multiple QSR/F&B; outlets. The candidate will be responsible for restaurant operations, team management, customer experience, sales growth, cost control, food quality, and compliance with corporate brand standards.

Key Responsibilities

- Manage day-to-day operations of QSR/F&B; outlets and ensure smooth functioning.
- Drive sales, revenue, profitability and operational targets.
- Monitor outlet KPIs including sales, average order value, food cost, labour cost, wastage and customer satisfaction.
- Ensure compliance with company SOPs, food safety, hygiene and quality standards.
- Manage manpower planning, recruitment, training, rostering and performance evaluation.
- Lead and motivate Restaurant Managers, Shift Managers and outlet teams.
- Monitor food preparation, portion control, inventory and wastage.
- Ensure proper stock management, procurement coordination and FIFO/FEFO practices.
- Handle customer feedback and resolve complaints effectively.
- Conduct regular outlet audits and identify areas for operational improvement.
- Coordinate with Kitchen, Purchase, Supply Chain, HR, Finance and Marketing teams.
- Implement corporate promotions, new product launches and marketing initiatives at outlet level.
- Maintain proper documentation, MIS reports and operational dashboards.
- Ensure adherence to statutory requirements, FSSAI, fire safety,



hygiene and company policies.
- Identify opportunities for improving productivity, reducing costs and increasing profitability.
- Support new outlet openings, setup, manpower deployment and operational readiness.
- Conduct regular team meetings and provide coaching to improve service standards.

Required Skills
- Strong QSR / Restaurant Operations knowledge.
- Excellent team leadership and people-management skills.
- Strong understanding of food cost, labour cost and P&L;.
- Sales and business development orientation.
- Knowledge of inventory management and wastage control.
- Good understanding of food safety and hygiene standards.
- Solid communication and customer-handling skills.
- Ability to manage multiple outlets and work in a fast-paced environment.
- Good MS Office / Excel and MIS reporting skills.

Qualification Graduate / Diploma in Hotel Management, Hospitality Management, Food & Beverage or related field preferred.

Preferred Candidate Profile

- Experience in QSR, Restaurant Chain, Café, Food Court or Corporate Hospitality Brand.
- Candidates from established QSR / Restaurant chains or multi-outlet F&B; operations will be preferred.
- Should have experience managing multiple outlets / large teams.
- Strong commercial understanding with hands-on operational exposure.
- Willingness to travel between outlets as required.

Key Performance Indicators (KPIs)
- Outlet Sales & Revenue Growth
- EBITDA / Outlet Profitability
- Food & Labour Cost Control
- Customer Satisfaction
- Food Quality & Hygiene
- Inventory Accuracy & Wastage Control
- Employee Productivity & Retention
- SOP & Audit Compliance
- New Outlet Opening & Operational Readiness

Pay: ₹500,000.00 - ₹700,000.00 per year

Work Location: In person

📌 Food and Beverage Manager/F&B (Mumbai)
🏢 People Human Resource Development Foundation
📍 Mumbai