Expert House Engineer – Automation Location: Mumbai / Bangalore / Gurgaon / Kolkata / Delhi / Noida / Chennai / Hyderabad / Ahmedabad

Role Summary Responsible for customer-focused service delivery, project monitoring, proposal support, project execution, and lifecycle services for DCS, PLC, SCADA, HMI, and industrial automation solutions across Process and Discrete Industries . Ensure successful project delivery, high system availability, and customer satisfaction through proactive engagement and quality service execution.

Key Responsibilities

- Own end-to-end service delivery and customer satisfaction for assigned customers.
- Manage and monitor automation service projects, upgrades, migrations, and modernization initiatives.
- Prepare technical proposals and solution concepts based on customer requirements.
- Coordinate with customers, engineering teams, and stakeholders to ensure timely project execution.
- Support commissioning, troubleshooting, maintenance, and lifecycle services.
- Drive timely resolution of customer issues and escalations.
- Deliver high-quality Automation services and solutions for Process Industries and Discrete Manufacturing Industries.
- Build robust customer relationships, identify improvement opportunities, and generate service business leads to support growth.

Required Qualifications

- BE/B.Tech in Electronics, Instrumentation, Electrical,



or related discipline with 6–10 years of experience.
- Diploma in Electronics, Instrumentation, Electrical, or related discipline with 8–12 years of experience.

Technical Skills

- PLC, DCS, SCADA
- PROFIBUS, PROFINET, MODBUS, HART
- Virtualization Technologies
- Digitalization and IIoT Solutions
- Engineering Documentation
- Ability to read and interpret System Architecture Diagrams, P&IDs;, Wiring Diagrams, and Control Narratives
- PCS 7, WinCC, STEP 7, and Siemens Product Knowledge will be an added advantage.

Desired Competencies

- Customer-focused approach with strong stakeholder management capability.
- Service Delivery and Customer Support Management.
- Excellent communication, presentation, and interpersonal skills.
- Strong project coordination, planning, and execution capabilities.
- Analytical thinking and problem-solving skills.
- Self-driven with an entrepreneurial mindset.
- Ability to work effectively under pressure and manage customer escalations.
- Strong teamwork and collaboration skills with cross-functional teams.
- Willingness to travel and support customer requirements at short notice.

Preferred Industry Experience Metals & Mining | Chemical | Oil & Gas | Power | Food & Beverage | Cement | Life Science | Automotive | Tire | Semiconductor

📌 Expert House Service Engineer – Automation - PCS 7/WinCC/STEP 7 | DCS, PLC, SCADA, HMI (Delhi)
🏢 Siemens
📍 Delhi