: Executive Assistant & Client Liaison to Managing DirectorJob Title: Executive Assistant & Client Liaison to Managing Director

Location: Mohali, Punjab

Availability: Immediate Joiner Preferred

Employment Type: Full-Time, Work from Office

Role Summary

We are seeking a highly organized, proactive, and technically sound Executive Assistant to support the Managing Director. This role is unique—it does not involve traditional calendar management or meeting scheduling. Instead, it requires a professional capable of acting as the MD's direct representative for client interactions, taking full ownership of critical data management, utilizing advanced AI tools to optimize workflows, overseeing billing compliance, planning national exhibitions, and executing on-ground operational and HR tasks.

The ideal candidate will seamlessly handle executive customer relations, ensure key clients receive a premium experience, streamline internal workflows, manage pending Excel workloads, and ensure that strategic directives are executed efficiently across our nutraceutical manufacturing and D2C brand operations.

Key Responsibilities1. Executive Client Liaison, Exhibitions & VIP Hosting

- Act as the primary point of contact and direct representative for the Managing Director in interactions with key B2B clients, distributors, and customers.
- Lead the end-to-end planning, preparation, and participation in industry exhibitions, trade shows, and corporate events held across the country to expand our brand presence.
- Oversee the end-to-end experience for key clients, ensuring they receive a premium, executive-level experience during plant visits, exhibitions, and meetings, representing the company with the highest standard of professional courtesy.
- Manage executive-level customer relations, addressing inquiries, resolving issues proactively, and ensuring high client satisfaction on behalf of the MD.
- Draft, review, and manage internal and external communications, utilizing advanced AI tools and CRM platforms to track client interactions and lead management.
- Organize travel itineraries, accommodations, and prepare detailed travel plans for the MD when required.

2. Advanced Data Management & Excel Operations

- Manage Pending Excel Work: Take full ownership of the MD’s pending and ongoing Excel-based tasks, ensuring data is processed, analyzed, and formatted accurately and on time.
- Assist the MD in reviewing, creating,



and maintaining complex daily MIS reports, sales dashboards, inventory trackers, and production updates.

3. Billing, GST & Logistics Oversight

- Monitor and audit daily dispatch and billing operations to ensure accuracy and a smooth operational workflow.
- Maintain the hands-on capability to generate e-invoices and e-way bills, stepping in to execute these tasks directly when required or during team absences.
- Ensure all documentation complies with current GST regulations and coordinate with the accounts and logistics teams for seamless material movement.
- Maintain organized records of all billing, taxation documents, and client invoices using internal CRM and ERP software.

4. Cross-Functional Coordination, HR Support & Plant Oversight

- Act as a reliable and seamless bridge between the MD and all internal departments, specifically R&D;, QA, QC, Production, HR, Accounts, and IT, ensuring clear communication and alignment with the MD's vision.
- Assist in recruitment and core HR activities by screening candidate profiles, coordinating interviews, and supporting employee onboarding and engagement initiatives.
- Conduct regular plant visits and floor walkthroughs to monitor operational workflows, ensure compliance with the MD's directives, and host key clients during facility tours.
- Track and follow up on critical action items, production schedules, and New Product Development (NPD) timelines to ensure project deadlines are met.
- Attend key meetings, prepare agendas, record Minutes of the Meeting (MoM), and ensure all assigned tasks are executed by the respective teams.

Qualifications & Experience
- Education: A skilled degree is a MUST (e.g., MBA, B.Tech/M.Tech in Food Technology, or an equivalent professional qualification). The role requires the aptitude to understand technical product details, nutraceutical manufacturing terms, and complex business operations.
- Experience Required: Minimum 2 to 5 years of experience in an Executive Assistant, Client Liaison, or operations/data coordination role,



ideally within the manufacturing, FMCG, or pharmaceutical/nutraceutical sectors.

Required Skills & Testing
- Advanced Excel (MANDATORY): Deep proficiency in advanced Excel is non-negotiable. Must be highly skilled in using complex formulas (VLOOKUP/XLOOKUP, IF conditions), Pivot Tables, data validation, conditional formatting, and generating dynamic dashboards.
- ⚠_Important Note: A practical test of your Advanced Excel skills will be conducted at the time of the face-to-face interview._
- Advanced AI Tools: Must be highly proficient in utilizing modern AI tools (e.g., ChatGPT, Gemini, etc.) to enhance productivity, draft professional communications, summarize complex data, and optimize daily workflows.
- Compliance & Billing Knowledge (MANDATORY): Must have practical, hands-on knowledge of working on GST portals, generating e-way bills, and processing e-invoicing to effectively monitor and step in when necessary.
- CRM Software: Strong proficiency in working with CRM and task management software (experience with Bitrix24 is a major advantage) for client and workflow management.
- Client Handling & Professionalism: Polished, confident demeanor with strong relationship-building skills to represent the MD to external stakeholders effectively.
- Communication: Exceptional English written and verbal communication skills.
- Agility & Problem Solving: Proactive mindset with the ability to anticipate the MD's needs, handle off-hours communications, filter distractions, and resolve bottlenecks independently.

Working Hours & Benefits
- Schedule: Monday to Saturday (8 working hours per day).
- Benefits: Casual Leave (CL), Sick Leave (SL), and Earned Leave (EL) benefits provided.

How to ApplyPlease apply only if you genuinely believe your profile matches the mentioned requirements and you are seriously interested in the position.

To apply, please send the following details to our HR team on WhatsApp at 91 90567 85212:

- Your current location
- Total relevant experience
- Current salary (CTC)
- Expected salary
- Notice period / Joining availability
- Preferred time for a call or office visit/interview
- LinkedIn Link (MANDATORY: Applications without a valid LinkedIn profile link will be strictly rejected)

Job Type: Full-time

Pay: ₹40,000.00 - ₹65,000.00 per month

Benefits

- Health insurance

Work Location: In person

📌 Executive Assistant & Client Liaison to Managing Director (Sahibzada Ajit Singh Nagar)
🏢 Nutrition Shoppe
📍 Sahibzada Ajit Singh Nagar