Roles & Responsibility

1)Contact customers through outbound calls to follow up on overdue payments.

2)Explain outstanding amounts, due dates, penalties, and payment options to customers.

3)Follow up regularly with customers regarding pending EMIs and overdue amounts.

4)Negotiate suitable payment arrangements based on company policies.

5)Maintain accurate records of customer conversations, commitments, and payment status.

6)Follow up on Promise to Pay (PTP) commitments and ensure payments are received within agreed timelines.

7)Handle customer objections and payment-related queries professionally.

8)Escalate disputed accounts or difficult cases to the concerned team/supervisor.

9)Meet daily, weekly, and monthly collection and recovery targets.





10)Ensure all collection activities comply with company policies and applicable regulations.

11)Coordinate with internal teams regarding payment updates, account status, and customer issues.

12)Prepare and maintain collection-related reports and documentation.

Pay: ₹100.00 - ₹1,000.00 per week

Application Question(s)

- Where do live you in Bangalore?
- Do you have any DRA certificate?
- Are your immediate joiner or under Notice period?
- What is your expected Salary?

Education:
- Secondary(10th Pass) (Preferred)

Experience:
- Debt/Loan Recovery: 1 year (Preferred)

Language:
- Kannada language fluently? (Preferred)

Work Location: In person

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