Customer Support Executive – Voice Location: Kakkanad, Kochi Salary: ₹2.72 – ₹3.50 LPA Qualification: Plus Two & Above Joining: Immediate Joiners Preferred Process: Retail Voice Support Shift: Rotational | Night shifts common About the Role We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns.

Key Responsibilities - Handle inbound voice calls professionally.

- Assist with customer/employee queries and requests.
- Resolve issues or escalate when required.
- Maintain accurate call records.
- Deliver a positive customer experience.

Requirements - Solid spoken English – CEFR B2 level.

- Good listening and problem-solving skills.
- Customer-focused attitude.
- Comfortable with rotational shifts and week-offs.
- Willing to work night shifts.
- Immediate joiners preferred.

Cab Facility: Available from 6:30 PM – 6:30 AM within approximately 25 KM of the office.

📌 Customer Support Specialist (Kochi)
🏢 HireVibe Talent
📍 Kochi