Customer Support Executive – Prepaid & Postpaid Process

Location: Central Silk Board, Bengaluru

Job Type: Full-time | On-site

Openings: 15

Experience: 0–5 Years | Freshers Welcome

Qualification: 12th Pass / Any Degree

Salary: ₹25,000 – ₹28,000 per month

Language: English – Mandatory

Joining: Immediate

Shift: 24/7 Rotational Shifts

Hiring Customer Support Executives to handle customer queries related to prepaid and postpaid services. The role involves assisting customers, troubleshooting service-related concerns, and providing accurate resolutions.

Responsibilities

- Handle customer queries and provide timely resolutions.
- Assist customers with prepaid and postpaid service-related issues.
- Troubleshoot customer concerns and provide appropriate guidance.
- Understand customer requirements and provide accurate information.




- Maintain professional and customer-friendly communication.
- Follow process guidelines and quality standards.
- Maintain a high level of customer satisfaction.

Requirements
- Valuable English communication skills – Mandatory.
- 12th Pass or Any Degree.
- Freshers and experienced candidates can apply.
- Strong customer-handling and problem-solving skills.
- Customer-focused and professional approach.
- Comfortable working in rotational shifts.
- Age: 18–30 years.

Work Location

No. 31/9, Krimson Square, Near Central Silk Board Junction, Hosur Road, Bommanahalli, Bengaluru – 560068

Pay: ₹25,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Customer Support Executive – Prepaid & Postpaid Process (Bengaluru)
🏢 Avni Vertex BPO
📍 Bengaluru