28 Sep
|
CoverSure
|
Mumbai
We’re Hiring | Customer Support Executive
CoverSure is hiring a Customer Support Executive to join our Customer Success team and directly interact with our app users and customers.
This is a voice-based customer support role, so we’re looking for someone who is confident, professional, and excellent at communication.
What we’re looking for:
- 1–3 years of experience in Customer Support, Customer Service, Customer Success, Voice Process, Relationship Management, or a similar role.
- Excellent verbal communication skills and a skilled approach while handling customer calls.
- Strong English communication skills for professional emails and customer communications.
- A solution-oriented mindset with the ability to understand, troubleshoot, and resolve customer queries and concerns.
- Ability to directly coordinate with customers and work with internal teams for timely issue resolution.
- Experience with CRM/customer support tools will be an added advantage.
- Insurance knowledge or experience in Insurance/InsurTech will be a plus.
- Multilingual communication skills will be an added advantage.
- Bachelor’s degree.
Location: Mumbai.
Immediate joiners preferred.
If you have strong communication skills, enjoy interacting with customers, and are passionate about delivering a great customer experience, we’d love to hear from you!
📌 Customer Support Executive (Mumbai)
🏢 CoverSure
📍 Mumbai