We're looking for high-energy communicators to join our Customer Success team. You'll be the frontline voice of our brand — solving customer issues, building relationships, and driving satisfaction across chat, email, and phone.
Key Responsibilities
Handle customer queries and resolve issues promptly across chat, email, or phone
Guide users through our platform to ensure satisfaction and long-term loyalty
Meet daily/weekly targets for response time, resolution quality, and CSAT
Flag recurring issues to product, sales, and tech teams
Collect customer feedback to help improve service
What We're Looking For
0–2 years in Customer Support, BPO, or Client Servicing (freshers with robust communication welcome)
Good, clear spoken and written English — confident and easy to understand, doesn't need to be formal or heavily polished
Comfort with basic CRM/helpdesk tools
Willingness to work 6 days a week with rotational shifts A competitive, can-do attitude
Why Join Us
Fast-track growth into Team Lead / QA / Senior CSM roles
Monthly incentives and performance bonuses
Structured training in communication and client handling
How to Apply: Ready to accelerate your career? Fill the form below https://docs.google.com/forms/d/e/1FAIpQLSeOIPntasxXFzq7Bu9irPz-UMa3_5BxPKENGHO824wrdPUedw/viewform
Pay: Up to ₹320,000.00 per year
Benefits
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund