Company Description Dexter Solutions Inc. is a leading developer of healthcare information technology systems tailored for small to medium-sized medical practices. The company provides software for Electronic Medical Records (EMR), electronic medical billing, and customized medical software solutions to help practices manage clinical and financial workflows more efficiently.

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nWe are looking for motivated and experienced professionals to join our team for the following positions:

n1. Customer Service Executive

nKey responsibilities:

nHandle customer calls, queries, and service requests professionally.

nProvide accurate information and timely resolution to customers.

nMaintain call records and follow standard operating procedures.

nEnsure a high level of customer satisfaction.

nPreferred profile:

nExcellent verbal and written communication skills.

nCustomer-handling or BPO experience is preferred.

nComfortable working with targets, processes,



and team coordination.

nBasic computer and email proficiency.

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n2. RCM Executive – US Healthcare

nKey responsibilities:

nWork on US healthcare revenue-cycle processes.

nHandle claims follow-up, denials, payment posting, AR, eligibility, authorizations, or related RCM activities.

nCommunicate with insurance payers and resolve claim-related issues.

nMaintain productivity, quality, and compliance standards.

nPreferred profile:

nPrior experience in US Healthcare RCM is required.

nKnowledge of medical billing, claims processing, denial management, AR follow-up, and insurance verification.

nGood communication skills and attention to detail.

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nExperience working with US shifts will be an advantage

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nThe job is for USA shifts from 7:30 PM To 3:30 am IST.

📌 Customer Service Representative (Nashik)
🏢 Dexter Solutions
📍 Nashik