28 Sep
|
Talent Management Consultant Ranchi
|
New Delhi
28 Sep
Talent Management Consultant Ranchi
New Delhi
Roles and Responsibilities
- Design and deliver customer care training programs for clients, focusing on soft skills such as communication, empathy, and problem-solving , Call Making , Customer care Etc.
- Develop product knowledge modules to enhance Customer support performance of staff through effective product training.
- Collaborate with subject matter experts to create engaging learning materials and assessments.
Desired Candidate Profile
- 2-7 years of experience in BPO/call center industry or related field (customer service training).
- Excellent communication, presentation, and interpersonal skills.
- Ability to design interactive training programs using various methodologies.
- Candidates interested can share cv with
[email protected]/(phone hidden)-W.A
📌 Customer Care Trainer (New Delhi)
🏢 Talent Management Consultant Ranchi
📍 New Delhi