Here’s a professional, reusable JD for a BPO Voice Process role: – BPO VOICE PROCESS Position: Customer Service Associate – Voice Process Process: Hindi Voice Process Location: Work From Office Employment Type: Full time EligibilityMinimum 12th Pass Freshers are welcome to apply Good communication skills in Hindi English Basic English understanding preferred Male & Female candidates can apply Job ResponsibilitiesHandle customer calls professionally. Understand customer queries and provide appropriate solutions. Maintain proper call quality and customer service standards.

Record customer information accurately in the system. Follow company processes, policies, and quality guidelines. Achieve assigned performance and productivity targets.

Shift Details Female: 8 AM to 8 PM – Any 9 hours Male: 10:00 AM to 12PM PM – Any 9 hours Working Days: 6 days per week Salary ₹12500 up to In-Hand per month Documents RequiredAadhaar Card PAN Card Bank Account Details / Passbook Last Qualification Certificate Key SkillsGood verbal communication Customer-handling skills Active listening Positive attitude Willingness to work from office Immediate Hiring | Interview Joining Opportunity Call this number - (phone hidden) - Tanmoy

📌 Customer Care Supervisor (Durgapur)
🏢 Fusion BPO
📍 Durgapur