Location: Sector 7, Noida Joining: Immediate Salary (CTC): 15,000-25,000 Experience: 2 years at least Specialty: If worked in E-Commerce and B2B It will be beneficial Software Knowledge: EMail, WhatsApp, MS Excel No calling related work.

Company Description NextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses across various product categories. With a focus on lifestyle, technology, and fashion products, we provide services in production, sourcing fulfillment, and servicing aspects of e-commerce. Additionally, NextBigE runs in-house direct-to-consumer brands that serve customers worldwide.

Role Description This is a full-time on-site role for a Customer Support Specialist at NextBigE in Noida.

The Customer Support





Specialist will be responsible for providing customer support, ensuring customer satisfaction, and providing technical support. Daily tasks may include responding to customer inquiries, troubleshooting technical issues, and resolving customer concerns in a timely and qualified manner.

Qualifications Customer Support and Technical Support skills Excellent interpersonal and communication skills Strong analytical skills Ability to prioritize and multitask effectively Experience in a customer-facing role Knowledge of e-commerce platforms and processes Experience with CRM software Bachelor's degree in a related field is preferred

📌 Customer Care Executive (Noida)
🏢 NextBigE
📍 Noida