28 Sep
|
Kotak Securities
|
New Delhi
28 Sep
Kotak Securities
New Delhi
Customer Assistance Manager-Housing Finance-Hardship Assistance Unit - Manage customer assistance activities specifically related to housing finance.
- Focus on hardship assistance, helping customers facing financial difficulties.
- Coordinate with various teams to ensure effective resolution of customer issues.
- Handle queries and provide support to customers seeking housing finance assistance.
- Ensure compliance with financial regulations and company policies.
- Maintain records and documentation related to customer assistance cases.
- Work in a dynamic environment requiring robust communication and problem-solving skills.
- The role demands experience in banking or financial services, especially housing finance.
- Ability to manage sensitive customer situations with empathy and professionalism.
- Collaborate with internal stakeholders to improve customer service processes.
📌 Customer Assistance Manager - Housing Finance (New Delhi)
🏢 Kotak Securities
📍 New Delhi