CRM Executive – Location: Noida (Sector 2) Company: Ear Solutions Pvt. Ltd.

Key Responsibilities

Handle inbound & outbound customer calls.

Schedule and coordinate patient appointments.

Follow up with patients for appointments, trials, payments, and feedback.

Maintain and update patient records in the CRM system.

Resolve customer queries and escalate issues when required.

Coordinate with Audiologists and Centre Managers for smooth patient service.

Maintain daily call logs and CRM reports.

Ensure excellent customer service and patient satisfaction. Requirements Graduate in any discipline.

1–3 years of experience in CRM, Customer Support, Telecalling, or Healthcare.

Good communication skills in Hindi & English.

Basic knowledge of MS Office and CRM software.

Strong follow-up, coordination, and interpersonal skills.

Ability to multitask and work in a target-oriented setting. ? Email:** [email protected] or Whatsapp at 91 (phone hidden)

📌 CRM Executive (Noida)
🏢 Ear Solutions Private
📍 Noida