28 Sep
|
NewDay Hr Solution
|
Kolkata
28 Sep
NewDay Hr Solution
Kolkata
Lead & monitor CRE team productivity, track customer retention & feedback, analyse root cause of complaints, devise strategies to increase service centre footfall & maintain Excel-based MIS dashboards for daily performance tracking.
Required Candidate profile
Graduate with 3-5 yrs in CRM, customer retention or service centre ops. Must lead CRE teams, track feedback, analyse complaints, drive customer inflow strategies & do Excel-based data analysis.
Perks and advantages
ESI , PF , Bonus
📌 Crm Manager (Kolkata)
🏢 NewDay Hr Solution
📍 Kolkata