This role is to handle inquiries, quotations, order processing, and customer follow-ups . You will act as a link between sales, production, and customer . 1.

Inquiry Handling

Receive inquiry from sales / customer Check basic details (type, size, quantity, delivery) Enter inquiry in system / register Follow up for missing details 2.

Quotation Support

Prepare quotation in given format Check details properly Get approval from senior Share quotation with customer Maintain quotation record 3.

Order Processing

Receive confirmed order / PO Check price, terms, delivery Enter order in system Share details with production & accounts 4. Follow-up & Coordination Follow up with production for order status Update sales team Update customer about status 5.

Customer Communication

Handle calls / WhatsApp / emails Give proper updates Inform clearly in case of delay 6.

Record Maintenance Maintain: Inquiry list Quotation list Order status Basic Expectations Work should be accurate (no mistakes) Follow-up should be regular (no delay) Communication should be transparent and polite Work should be properly recorded

📌 Computer Operator (Ahmedabad)
🏢 Mahavir Glass Enterprise
📍 Ahmedabad